Xfinity Chat Live
You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat:. Xfinity Live! 1100 Pattison Ave Philadelphia, PA 19148. Xfinity Live! - Plan Your Visit Plan Your Visit District Hours Monday–Friday open at 4pm Saturday–Sunday open at 12pm *hours subject to change, please call 215-372-7000 for specific dates and times Basketball Playoffs: We will open at 2pm on 5/5 and 10am on 5/7 Security Policy All guests are subject to search prior to entering Xfinity Live!. You can also access our Xfinity Assistant Chat here: https://www. Getting a live rep when contacting customer support for major companies can be difficult, as many companies have invested in automated menus. The best phone number for Xfinity is their 800-934-6489 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Xfinity Mobile Customer Service. You can also cancel your account via Comcasts Live Chat. How to contact Xfinitys customer service via email, live chat support, phone number, social media support, and self-service support. Xfinity by Comcast User reports indicate no current problems at Xfinity by Comcast Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. Access the status center Move in a minute Prepare for your upcoming move online and stay connected to fast WiFi, TV, and more. Reset my Xfinity password. Venues include 1100 Social, Broad Street Bullies Pub, PBR Philly, Victory Beer Hall, NBC Sports Arena, Chickies & Petes, Genos Steaks and Lorenzo & Sons Pizza. There are endless buttons to push, and information to enter, when all you want is to talk to a real live person. Find help & support articles, chat online, or schedule a call with an agent. Contact Customer Service at (800) 391-3000. Apps: In the Xfinity app, click the chat bubble icon on the upper right-hand corner. Contact Us Xfinity Live! 1100 Pattison Ave Philadelphia, PA 19148 267-534-4264 Guest Feedback Lost & Found Community Relations Follow Us: Get in Touch First Name Last Name Phone Number Email Address Reason for inquiry Message. Xfinity Live! 1100 Pattison Ave Philadelphia, PA 19148. Wait time: Over 9 minutes Advertisement How to Reach a Real Person at Comcast/Xfinity Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. Xfinity Assistant provides virtual tech and account support and is available 24 hours a day, seven days a week. AT&T Customer Service - Phone Numbers & Live Chat Home / Support / Contact us Contact us Want personalized help? Select a service to find helpful tips, chat options, and customer service numbers. Please get in contact with Xfinitys representatives by reaching out to them directly using the contact information below. Xfinity Help Desk Contacts. 11 hours ago · Community Chat : Xfinity/Comcast dropping ShopHQ Community Chat Sign In · Help Garden Community Chat Quick links Sign In Help Standards View All Forum Topics View All Blogs Reply Topic Options Forum Listing Previous Topic Next Topic Previous 1 2 3 Shelbelle Honored Contributor Posts: 25,366 Registered: 03-09-2010. View account & billing support Having service issues? Check for service outages that could be affecting you, and troubleshoot solutions. Popular Search Terms: Frequently Asked Questions , Order status , Visa® Prepaid Card FAQs How-Tos and FAQs Getting Started How do I activate my phone with Xfinity Mobile? How To Bring Your Own Device (BYOD) to Xfinity Mobile How do I track and receive my Xfinity Mobile order? Browse Getting Started Account. Real Person At Comcast Customer Service. Xfinity Flex combines internet and TV through a “streaming dashboard” box with DVR. Xfinity by Comcast User reports indicate no current problems at Xfinity by Comcast Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. Getting a live rep when contacting customer support for major companies can be difficult, as many companies have invested in automated menus. Send Tom Feedback We want to hear from you. com%2fproviders%2fxfinity%2fcustomer-service/RK=2/RS=kYgkOcz9kvBGtEs7I5R4p7SOYCY- referrerpolicy=origin target=_blank>See full list on allconnect. Get the most out of Xfinity from Comcast by signing in to your account. Please send us a private message with your name and service address to Xfinity Support by clicking on the chat icon at the top right of the page. Account & Billing Help and Support / Xfinity by Comcast Account & Billing Discover how to manage your services, update passwords, pay your bill, view statements, and more. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. He and his wife Veronica thought they would simply make a phone call to cancel their Comcast service when they switched providers. View Account Management Support Billing & Payments Discover how to pay your bill, view statements, and review pending transactions. Talk To A Real Person At Comcast Customer Service. 11 hours ago · Re: Xfinity/Comcast dropping ShopHQ. Didnt find what you were looking for? Ask Xfinity. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select Xfinity Support to initiate a live chat. I am an Official Xfinity Employee. From the More tab in the Xfinity. Get Support Find an Xfinity Location Check the status and hours of locations near you. Xfinity Flex combines internet and TV through a “streaming dashboard” box with DVR. Nevertheless, speaking with a live representative is usually possible. By selecting Accept all, you consent to our use of Cookies. Fastest way to talk to a real Xfinity rep. I am a bot, and this action was performed automatically. You may have to enter a lot of personal information to get connected, including your ZIP code. In total, there are 2 ways to get in touch with them. Click Sign In if necessary Click the direct messaging icon or https://comca. The best of the 2 ways to get in touch with Xfinity by GetHuman. Getting a live rep when contacting customer support for major companies can be difficult, as many companies have invested in automated menus. Xfinitys customer service phone number is: (800) 934-6489 Customer Service Hours: Monday — Saturday, 7 a. Dealing With the Comcast Customer Service Rep >5 Secrets to Dealing With the Comcast Customer Service Rep. Whats the Easiest Way to Get Help From Xfinity?. Schedule a move Get help in person Find an Xfinity store or service center near you. Get online support for Xfinity products & services. Account & Billing Help and Support. We will see what happens on Fri!!! Sometimes they will run a notice on the crawl space, not. There should be a shorter route to a person. Call them at 1-800-XFINITY or 1-800-934-6489 or chat live at www. Your feedback is important to us as we strive to improve our products, services, and overall customer experience. While it may have more perks than you need, the X1s voice remote and ease of use are especially beneficial for customers over 65. And if for some reason I can’t give you the answer, I’ll connect you to agent who can. Please refresh to try again. From Xfinity Assistant, How can I help? Access my Comcast email. Choose a service Wireless Wireless AT&T PREPAID Internet Internet TV DIRECTV U-verse TV Home phone Digital phone Landline home phone. Get the most out of Xfinity from Comcast by signing in to your account. Xfinity’s live hours for its phone and chat agents are between 8:00 a. Xfinity / Chat - Sprinklr. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select Xfinity Support to initiate a live session. Xfinity Phone Number. Xfinity Mobile Support Were here to help. Get Support Find an Xfinity Location. Xfinity Live! is a dining and entertainment district located in the Wells Fargo Complex. Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. Xfinity Assistant - Get 24/7 assistance for your questions. You can also access our Xfinity Assistant Chat here: https://www. Get support for your Xfinity Mobile service and devices View Mobile Support Common Solutions Account Management Discover how to manage your services, users, personal information, and more. Instead, type Xfinity Support there • - As you are typing a drop-down list. Xfinity Stream Website Xfinity Community Forum Xfinity Stream Xfinity Stream Website Cant stream live TV shows U user_95b019 Visitor • 1 Message Tuesday, May 2nd, 2023 12:25 AM Cant stream live TV shows I am new to Xfinity Stream. Normal Customer Service: Contact Xfinitys leading customer service line on 800-934-6489 and select 0 for each menu choice if you want to immediately communicate with a customer service agent. Xfinity is a technology services and. Get the most out of Xfinity from Comcast by signing in to your account. Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). Make sure to have all your account information ready. P oor Ryan Block. There are endless buttons to push, and information to enter, when all you want is to talk to a real live person. The average wait time is five minutes. 800-934-6489 · Customer Service 877-228-8567 · New Customers. Please send us a private message with your name and service address to Xfinity Support by clicking on the chat icon at the top right of the page. For help, can you please send our team a Private Chat Message with your full name and address? To send us a Private Chat Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select Xfinity Support to initiate a chat session. Xfinity does not offer customer support through live chat. You can also access our Xfinity Assistant Chat here: https://www. Xfinity’s customer service phone number is: (800) 934-6489 Customer Service Hours: Monday — Saturday, 7 a. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. Account & Billing Help and Support / Xfinity by Comcast Account & Billing Discover how to manage your services, update passwords, pay your bill, view statements, and more. We will see what happens on Fri!!! Sometimes they will run a notice on the crawl space, not seen that as of yet. Xfinity Mobile Support Were here to help. Repetition, repetition, repetition. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select Xfinity Support to initiate a live session. Please feel free to send us a private chat message with your full name and service address to Xfinity Support, by clicking on the chat icon at the top right of the page. While Xfinity does not offer live chat, they do have a phone number. Xfinity Phone Number: 800-934-6489 New customers: 877-228-8567 Why did you want to chat with Xfinity? Topic: Service Outage Topic: Billing Topic: Equipment Trouble Topic: Transfer Service Topic: Cancel Service Chat for a different reason. Being charged for equipment I returned and have been promised …. Follow this tutorial to get to a. Xfinity’s customer service phone number is: (800) 934-6489 Customer Service Hours: Monday — Saturday, 7 a. Meet Our Tucson Xfinity Mobile Support Team Watch on Best Xfinity customer service number It’s not difficult to get in touch with the customer service department of Xfinity via live chat on their website, email and phone support or instore support. Hi! I’m Xfinity Assistant. When you get to the menu, say “cancel service” and you’ll be connected with a customer service representative who can help you cancel your service. Store Locator Status Center Check for outages and troubleshoot your services. Wait time: Over 9 minutes Advertisement How to Reach a Real Person at Comcast/Xfinity Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. If you have a complex service problem, we find the chat feature to be very slow and frustrating. Contact Us Xfinity Live! 1100 Pattison Ave Philadelphia, PA 19148 267-534-4264 Guest Feedback Lost & Found Community Relations Follow Us: Get in Touch First Name Last Name Phone Number Email Address Reason for inquiry Message. Comcast Phone Number 800-266-2278 · Customer Service 877-228-8567 · New Customers GetHuman features available: Best alternatives to phone Current hold time Remind me when call center opens Fastest way to talk to a real Comcast rep Pro tips & talking points Or just take advantage of GetHumans tools for getting attention on your issue faster:. To cancel your Xfinity service over the phone, call 1-800-XFINITY (800-934-6489). Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select Xfinity Support to initiate a live chat. Live! has now grown to. Search support articles, view videos, or chat online. They offer a wide range of online support options such as live chat, virtual assistant, and tutorials. It used to be that you could call Comcast 24/7 and get a live human being on the phone. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select Xfinity Support to initiate a live session. Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). The best phone number for Xfinity is their 800-934-6489. Live chat with Comcast customer service - relatively quick and easy real-time help from Comcast. If you are looking to get into contact with a representative here, you can send us a live chat! To send a Live Chat, please click on the chat icon on the top right of this page, next to the bell. Perhaps an agreement was reached. Status Center Xfinity app. Please send us a private message with your name and service address to Xfinity Support by clicking on the chat icon at the top right of the page. Xfinity>Schedule a Callback. org>Xfinity Comcast Cable TV for Seniors in 2023. com/10g Joined June 2008 2,945 Following 230. AT&T Customer Service - Phone Numbers & Live Chat Home / Support / Contact us Contact us Want personalized help? Select a service to find helpful tips, chat options, and customer service numbers. Chat with Xfinity Get 24/7 help with any questions you have. The National Verifier application must be completed by Xfinity mobile-only customers before they can enroll in the ACP through Xfinity by calling 844-389-4681. You can even download shows and movies to watch offline in case you lose power. Xfinity Phone Number 800-934-6489 Customer service 877-228-8567 Call For New Service Current Wait: 4 mins (3m avg) Hours: Mon-Sat, 7 AM to 9 PM; best time to call: 1:30pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!. If you dont want to use the phone, you can email or use live chat instead. Retrieve my Xfinity ID. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly. I Cancel My Comcast Service?. Normal Customer Service: Contact Xfinitys leading customer service line on 800-934-6489 and select 0 for each menu choice if you want to immediately communicate with a customer service agent. A community that reflects your values and inspires others to make a positive impact Youll work with a family-like team that supports you and has your back Vast and varied growth opportunities with the tools and support you need The opportunity to be a part of something that impacts millions of lives Join Our Talent Community. Live! began with The Cordish Companies branded entertainment districts, which set a new standard for design and best-in-class customer experiences. We recommend Live chat or call them on (800) 934-6489. The Live Chat is available Monday to Fridays from 7:00 am to 8:00 pm, and Saturdays 8:00 am to 5:00 pm EST. Meet Our Tucson Xfinity Mobile Support Team Watch on Best Xfinity customer service number It’s not difficult to get in touch with the customer service department of Xfinity via live chat on their website, email and phone support or instore support. NEED TO SPEAK TO A REPRESENTATIVE. From the More tab in the Xfinity Home app, click Chat with an Agent. While Xfinity does not offer live chat, they do have a phone number. Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. You can control almost anything on your TV with the Voice Remote. Xfinity Mobile Support Were here to help. Call them at 1-800-XFINITY or 1-800-934-6489 or chat live at www. We recommend Live chat or call them on (800) 934-6489. Call Xfinity customer support for: Tech support Billing and payments Add/remove services, such as TV packages Check the status of your appointment. Easiest Way to Get Help From Xfinity?>Whats the Easiest Way to Get Help From Xfinity?. Meet Our Tucson Xfinity Mobile Support Team Watch on Best Xfinity customer service number It’s not difficult to get in touch with the customer service department of Xfinity via live chat on their website, email and phone support or instore support. How to Transfer, Pause or Cancel Xfinity Services. You can also access our Xfinity Assistant Chat here: https://www. 5 Secrets to Dealing With the Comcast Customer Service Rep. Xfinity outage or service down? Current problems and outages>Xfinity outage or service down? Current problems and outages. Chat with Xfinity Get 24/7 help with any questions you have. I have a problem with Xfinity by Comcast. Remind me when call center opens. 1K Messages Hey there, user_53889e, thanks for reaching out through our Xfinity Forums platform! I definitely apologize for the customer experience that you have had and we would be happy to take a look at your account and assist you with your billing details. com, click Chat with Xfinity. If you need assistance outside of business hours, Xfinity Assistant is a 24/7 automated chatbot that can assist with common account, technical, or billing questions. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Please feel free to send us a private chat message with your full name and service address to Xfinity Support, by clicking on the chat icon at the top right of the page. With the cable company Comcast, you can speak with a live rep by failing to properly complete the automated menu prompts three times. st/3kajO4e • Click the New message (pencil and paper) icon • The To: line prompts you to Type the name of a person. To cancel your Xfinity service over the phone, call 1-800-XFINITY (800-934-6489). For immediate assistance, check out the Xfinity Assistant. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: https://comca. 1 0 L lilstu Visitor • 3 Messages @XfinityJamesC I’ve done that twice in the last two weeks and have received no help whatsoever. Xfinity Assistant provides virtual tech and account support and is available 24 hours a day, seven days a week. How to contact Xfinitys customer service via email, live chat support, phone number, social media support, and self-service support. Comcast Xfinitys customer service number is 1-800-XFINITY (or 1-800-934-6489). Send a DM to @xfinitysupport for customer service. com, click Chat with Xfinity. Re: Xfinity/Comcast dropping ShopHQ. Be advised that the Live Chat feature is only available from 8 am to 5 pm, Monday through Fridays, Eastern Standard Time. Xfinity Phone Number 800-934-6489 Customer service 877-228-8567 Call For New Service Current Wait: 4 mins (3m avg) Hours: Mon-Sat, 7 AM to 9 PM; best time to call: 1:30pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!. Please contact the moderators of this subreddit if you have any questions or concerns. For immediate assistance, check out the Xfinity Assistant. Xfinity @Xfinity Introducing the Xfinity 10G Network. Xfinity @Xfinity Introducing the Xfinity 10G Network. It’s designed to feel like more than just an automated assistant, and part of the way it does that is by accessing your account to offer more personalized solutions based on your provided information. Schedule a callback Xfinity outages. Customer support & care: (800) 741-4141 Business VoiceEdge® Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 Customer support & care: 800-741-4141 Teleworker Customer support: (866) 511-6489 (option 1) Hospitality Questions & ordering: (855) 869-7188. Comcast Business is here to provide help and support for your Comcast Business Internet, TV, Voice, and other services. The Xfinity customer service number can assist you with all your inquiries. Xfinity is a technology services and consulting company. Wait time: Over 9 minutes Advertisement How to Reach a Real Person at Comcast/Xfinity Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. On the Support page on xfinity. Get Help From the Xfinity Assistant. With the Xfinity Stream app you can watch live TV and On Demand content from your computer or mobile device. Comcast Business Customer? Sign in to the Service Status Center in the event of a suspected outage. Xfinity Live! - Plan Your Visit Plan Your Visit District Hours Monday–Friday open at 4pm Saturday–Sunday open at 12pm *hours subject to change, please call 215-372-7000 for specific dates and times Basketball Playoffs: We will open at 2pm on 5/5 and 10am on 5/7 Security Policy All guests are subject to search prior to entering Xfinity Live!. For help, can you please send our team a Private Chat Message with your full name and address? To send us a Private Chat Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select Xfinity Support to initiate a chat session. While Comcast does offer live chat as a way to get help, they also have a phone number. Canceling your Xfinity service in person You can cancel your Xfinity service by visiting a local Xfinity store. Philadelphia xfinity. You will be asked to provide information to identify yourself as the owner of the account. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: https://comca. com>How Do I Cancel My Comcast Service?. Xfinity Mobile Support>Xfinity Mobile Support. You can also use Xfinity MyAccount ( Web / iOS / Android) and xFi app ( iOS / Android) for product and account support. Xfinity Assistant - Get 24/7 assistance for your questions. What can I help you with today? Ask me anything. Can’t open appletv thru xfinity. The Xfinity customer service number. Xfinity Chat LiveHow to Get a Live Rep With Comcast Customer Service. You can describe any Xfinity issue you’re having, or just ask a question, like “How do I pay my bill?”. Apps: In the Xfinity app, click the chat bubble icon on the upper right-hand corner. The best of the 2 ways to get in touch with Xfinity by GetHuman Xfinity Phone Number 800-934-6489 · Customer Service 877-228-8567 · New Customers GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real Xfinity rep Pro tips & talking points. Xfinity Assistant provides virtual tech and account support and is available 24 hours a day, seven days a week. View Billing Information Manage Premium Channels Move or Transfer Service Account Management Billing & Payments Managing Your Service Account Users 11 Articles Moving 4 Articles. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. How to contact Xfinitys customer service via email, live chat support, phone number, social media support, and self-service support. XfinityJeniece +19 more Official Employee • 1. Popular Search Terms: Frequently Asked Questions , Order status , Visa® Prepaid Card FAQs How-Tos and FAQs Getting Started. com/10g Joined June 2008 2,944 Following 230K Followers Replies Media Zack Morris brick 24. Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). If you are looking to get into contact with a representative here, you can send us a live chat! To send a Live Chat, please click on the chat icon on the top right of this page, next to the bell. A community that reflects your values and inspires others to make a positive impact Youll work with a family-like team that supports you and has your back Vast and varied growth opportunities with the tools and support you need The opportunity to be a part of something that impacts millions of lives Join Our Talent Community. st/3J0ir1l Click the New message (pencil and paper) icon. Do I need an Xfinity Wifi to use Xfinity Stream on a a Samsung smart TV?. Nevertheless, speaking with a live. It used to be that you could call Comcast 24/7 and get a live human being on the phone. One call center rep posted that their workplace had a policy of “three nos and a go” – when a customer says no three times to upselling, let them go. They’ll be able to help you with most of your cable TV, WiFi, and internet service questions as well as help you with any buggy tech issues, or at least direct you to someone who can. Canceling your Xfinity service over the phone. 0 0 Jag3030 New Poster • 5 Messages 1 year ago. Xfinity does not offer customer support through live chat. Cant stream live TV shows. Projects such as Texas Live!, Xfinity Live!, Kansas City Live! and Bally Sports Live! are among the highest profile sports and entertainment destinations in the country. How To Reach Xfinity Customer Support Hassle. Please refresh to try again. I also usually had great service experience with them when they were doing this. com/_ylt=AwrFOXEhWFhk4YgBTENXNyoA;_ylu=Y29sbwNiZjEEcG9zAzMEdnRpZAMEc2VjA3Ny/RV=2/RE=1683540129/RO=10/RU=https%3a%2f%2fwww. They used Covid as an excuse to end this and it has been terrible for the customers. They’ll be able to help you with most of your cable TV, WiFi,. st/2Vn7Xpj Thank you for participating in our community. Xfinity TV & Internet Customer Service. In the Xfinity Stream app, click Settings (person icon) on the top left and then Xfinity Assistant. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Account & Billing Help and Support / Xfinity by Comcast Account & Billing Discover how to manage your services, update passwords, pay your bill, view statements, and more. Something went wrong. We would be happy to look into any app issue. For help, can you please send our team a Private Chat Message with your full name and address? To send us a Private Chat Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select Xfinity Support to initiate a chat session. Instead, they went through a hellish 18-minute. The following process applies to existing Xfinity customers. Live! began with The Cordish Companies branded entertainment districts, which set a new standard for design and best-in-class customer experiences. If youd rather not make a phone call, you can always live chat with a representative if thats easier. org>Comcast Xfinity Customer Service FAQ. Make sure to send the message to our singular handle Xfinity Support and we will get back to you ASAP. New customers: 877-228-8567 Why did you want to chat with Comcast? Topic: Billing Topic: Service Outage Topic: Streaming or Download Trouble Topic: Equipment Trouble Topic: Cancel Service Chat for a different reason. How to Reach a Real Person at AT&T, Xfinity, Cox and More. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. In total, there are 14 ways to get in touch with them. This method works if you prefer not to use phones, and can quickly connect you to a human customer service rep. You can also cancel your account via Comcasts Live Chat. There are endless buttons to push, and information to enter, when all you want is to talk to a real live person.